The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Family Suite
“The family suite was impressively spacious, accommodating all of us comfortably with three restrooms, which made our stay enjoyable.” view full review
Excellent Breakfast
“The breakfast spread was truly excellent, offering a delicious variety that made our mornings special.” view full review
Great Pool Staff
“The pool staff were incredibly attentive and welcoming, ensuring we had everything we needed for a relaxing time.” view full review
Excellent Shower Pressure
“The shower pressure in our suite was fantastic, providing a refreshing experience that enhanced our stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 A Street,
Dubai,
United Arab Emirates,
283825,
Dubai
Map view
street view
2 A Street,
Dubai,
United Arab Emirates,
283825,
Dubai
City landmarks
Mall
Mall of the Emirates
740 m
Ski Area
Ski Dubai
1.2
km
Jumeirah St - Dubai - United Arab Emirates
Burj Al Arab
3.0
km
Amusement Park
Wild Wadi Waterpark
2.6
km
Theatre
Ductac
740 m
Dubai Mall Doha St Dubai
Al Jaber Gallery
650 m
Al Mirziban
The Pointe
830 m
Park
Al Barsha Pond Park
2.3
km
Level 2,Mall of the Emirates,Sheikh Zayed Road,Al Barsha 1 - Dubai - United Arab Emirates
Magic Planet
740 m
28th Street
Mamzar Centre
750 m
Al Emreef Street Grosvenor House Dubai
Retreat Spa
830 m
Market
The Ripe Market- Dubai Police Academy
870 m
Umm Suqeim Umm Suqeim Rd
Meem Gallery
1.9
km
Dubai Police Academy - Dubai - United Arab Emirates
HeliDubai
1.1
km
Sheikh Zayed Road 4th Interchange
Gold And Diamond Park
2.8
km
Mall of the Emirates 2nd Level
Mondo Arte
1.4
km
Umm Suqeim Umm Suqeim Rd Kite Beach
Waterwow
1.6
km
Gold And Diamond Park Building 6
Golf Club Rental Dubai
1.8
km
Jumeirah Madinat & Burj Al Arab
Dubai Turtle Rehabilitation Project
2.7
km
Museum
Dubai Moving Image Museum
2.8
km
The Beach
AquaFun
2.7
km
Beach
Al Sufouh Beach
2.8
km
Avenues 93 & 94 Mall Umm Suqeim Road
Jazz Lounge Spa
2.9
km
Amusement Park
WOW Kids Amusement Arcade
2.7
km
Dubai - United Arab Emirates
Black palace beach
2.7
km
856 Jumeira Rd
Glory Art Gallery
2.8
km
Al Albaany Street Near City Walk
Coca-Cola Arena
3.4
km
4 2 C St - Dubai - United Arab Emirates
Jumeira Beach Pavillion
3.4
km
92 8 E St - Dubai - United Arab Emirates
Umm Suqeim Park
3.5
km
Nearby
5 2a Street Al Barsha 1
Sparkys
130 m
Restaurants
Jamaica Blue
120 m
Ibn Battuta Mall Orchid St
Griller
170 m
Shop No.2 Deyaar Building
Shawarma
130 m
Enoc petrol station near Ibn Batuta Mall
Subway
320 m
Al Barsha First Al Khail St Akas Inn Hotel
Feras Aldiyafa Sweets
510 m
Al Tarres St Dubai Marina
Panda Chinese Restaurant
770 m
Sheikh Zayed Rd Al BarshaAl Barsha 1
Magic Wok
770 m
Mall of the Emirates Sheikh Zayed Rd
Koryo Korean BBQ
1.5
km
Sheikh Zayed Rd First Floor Mall of the Emirates E11
La CreParis
1.2
km
Mall of Emirates 4a Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
friendly staff
improve dining
pricey compared to others
7.8/10
Very good
Rooms
7.8
Location
8.7
Service
8.5
Dining
7.1
Guest reviews
7.8/10
based on 13 reviews
8.0
8.0/10 based on 3280 reviews
Marie
United States,
May
2024
7.0/10
The next-door Ibis hotel rooms had quite a bit of lost space, and I noticed the need for better pest control as I encountered insects a number of times. The room was a bit small, which was misleading.
Rooms
7.0
Despite some lost space and pest control issues, my room was clean and comfortable.
Service
8.0
All staff I interacted with were in the hospitality industry were very helpful, always ready to assist. One staff member even offered me a deal on a room.
Location
6.0
The location was awesome, just across the road from the Mall of the Emirates, providing great access to the metro and mall. However, the area looked very shabby, tired, and dirty.
Dining
7.0
The dining experience was nice with a moderate variety, but service could be slow and chaotic due to understaffing. The fruit juice served lasted until late afternoon.
Facilities
7.0
The hotel offers adequate facilities but could benefit from more staff for a smoother experience.
David
United Kingdom,
November
2023
8.6/10
The hotel exceeded my expectations with spacious, clean rooms and terrific location, making my trip to Dubai very enjoyable. The Wi-Fi was free and the ambiance was comfortable. I highly recommend it to any tourist.
Rooms
9.0
The room was bigger than expected, very comfortable, and clean. I had a great rest here.
Service
9.0
The staff, especially Hatem, Ian, Henicel, and Othman, were incredibly nice and attentive, making sure we had a wonderful stay. They even arranged an early check-in for us, allowing us to fully enjoy our time.
Location
9.0
The hotel's location was perfect, near Mall of the Emirates, restaurants, and two metro stations. It was very convenient for exploring the area.
Dining
8.0
The food was tasty, and I would definitely recommend it to friends and family. The value for money was excellent, and the service was top-notch.
Facilities
8.0
The hotel offered great facilities like room service, car hire, laundry, and more. Everything you need for a comfortable stay.
Frederick
United Kingdom,
November
2023
8.8/10
Our stay was absolutely fantastic! The rooms, handled by Jefferson and Glorie, were not just nice and spacious but also clean, comfortable, and beautifully presented, making them perfect for families of 5 or 6. We felt truly at home in our cozy setting. The service exceeded our expectations; the attentive and accommodating staff, including Glorie, made us feel like VIPs with a free upgrade and early check-in. The location was ideal for shopping, just a short walk from the Mall of the Emirates, and the staff was incredibly friendly and efficient. The dining options were varied, but we wished for more vegetarian choices. The facilities were top-notch, providing everything we needed for a relaxing stay.
Rooms
9.0
The rooms were nice and spacious thanks to Jefferson and Glorie for their assistance, clean, comfortable, and beautifully presented, with enough space for large families.
Service
9.0
The staff's attention to detail and friendliness, along with the free upgrade and early check-in, made our stay memorable.
Location
9.0
The location was just perfect for shopping, being a short walk from the Mall of the Emirates, with a friendly and efficient staff.
Dining
8.0
The dining experience offered a variety of options, but we hoped for more vegetarian choices.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a relaxing stay.
Shane
United States,
October
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, perfect for my family after a long flight. The friendly service made me feel welcome, but the dining experience could be improved. The location is great, especially being near the mall, and the facilities were top-notch.
Rooms
9.0
The rooms were clean, comfortable, and ready early, which was a blessing after a tiring flight.
Service
9.0
The staff was incredibly friendly and welcoming, making my stay enjoyable.
Location
10.0
The location is fantastic, within walking distance of the mall and convenient for families.
Dining
8.0
The dining options were good, especially the delicious breakfast with fried eggs and croissants.
Facilities
9.0
The facilities were great, including a gym, room service, and a pleasant atmosphere.
convenient location
improve dining
Richard
United Kingdom,
September
2023
8.2/10
The hotel is conveniently located near the Mall of Emirates, making it easy to access shopping and dining options. The rooms are cozy and well-equipped with all the essentials, although noise levels can be a bit bothersome at times. The service provided by the staff is exceptional, ensuring a comfortable and enjoyable stay overall.
Rooms
8.0
I was able to access my room immediately upon arrival at 3 pm. The double bed and sitting area with a sofa and writing desk made for a comfortable stay.
Service
9.0
The staff was very friendly and obliging, making sure all my needs were met. From room service to tours assistance, they were always ready to help.
Location
9.0
The hotel's location is brilliant, just a short walk from the Mall of Emirates and conveniently situated between Dubai Downtown and Marina Bay areas.
Dining
7.0
The dining experience was good overall, with clean and comfortable settings. However, the organization could be improved for a better dining experience.
Facilities
8.0
The hotel offers various facilities to ensure a pleasant stay, including car hire services, laundry, and a welcoming atmosphere.
Roger
United Kingdom,
August
2023
8.4/10
My stay at the hotel was fantastic! The rooms were spotless and perfect for my family of four. The service was exceptional with friendly staff who assisted me with all my needs. The location was superb, just a short walk from the Mall of the Emirates. The dining experience had its ups and downs, but overall, it was a great stay.
Rooms
9.0
The room was spotless and made up for us the next day, ideal for a family of four.
Service
9.0
The staff were friendly, attentive, and very helpful, especially Glorie Ann and Hatem.
Location
9.0
The hotel's proximity to the Mall of the Emirates and public transport was excellent.
Dining
7.0
The dining experience had its ups and downs, with some good options and a crowded atmosphere at times.
Facilities
8.0
The facilities such as the gym and room service were convenient and well-maintained.
John
United Kingdom,
July
2023
8.2/10
The hotel is conveniently located near the Metro Station with nice rooms and welcoming staff. The rooms are clean, spacious, and offer great value for money. The service from Glorie Ann, Jeff, Ian, and Ms. Hanecel was kind, helpful, and accommodating. The location's proximity to MoE, grocery stores, and eateries is a major plus, but cleanliness issues in some areas were noticeable.
Rooms
8.0
The rooms with a queen-size bed and a sofa bed were spacious, clean, and really value for money.
Service
9.0
The staff were friendly and helpful, providing valuable information about the city and transportation options.
Location
9.0
The location is really amazing and near to the Metro Station, making it easy to access different attractions and amenities.
Dining
7.0
The dining experience had a good variety, with staff like Shaira being friendly and professional.
Facilities
8.0
Facilities offer room service, car hire, dry cleaning, housekeeping, laundry, tours/ticket assistance, and happy hour.
George
United Kingdom,
July
2023
8.4/10
The hotel offers clean and comfortable rooms in a brilliant location, ideal for accommodating a family. The outstanding service provided by the staff enhanced our short stay. However, the dining experience could be improved to match the quality of the rooms and service.
Rooms
9.0
The rooms were very comfortable and clean, exactly as expected for our family of five. The deep cleaning procedure prior to our arrival was evident, ensuring a fresh environment for our stay.
Service
9.0
The service was amazing and accommodating, especially Nestle and Tindy who arranged an early check-in for us. The kindness and helpfulness of the staff, including Hatem, added to our positive experience.
Location
9.0
The hotel's location was superb, just a 10-minute walk from the Mall of the Emirates and with two fantastic cafes/restaurants nearby. The proximity to the Emirates Mall and Metro Station made it convenient for exploring the area.
Dining
7.0
The dining experience was excellent with very nice catering staff. However, the service was a bit lacking due to the busyness of the restaurant. More attention to cleaning tables and customer needs would enhance the overall experience.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay, from room service to tours/ticket assistance. The hotel offered a range of services to cater to guests' needs.
Friendly staff
Dining service
Lesley
United Kingdom,
July
2023
8.2/10
I had an amazing time at the hotel with convenient access to the pool area. The staff, especially Mr Vijay, were incredibly helpful and made our stay memorable. The cleanliness of the rooms was top-notch, but there were some remnants of previous visitors left behind. The breakfast buffet was excellent, and the ambiance was very nice.
Rooms
8.0
The rooms were clean and beautiful. The staff were kind and helpful, and my friend and I made a lot of memories there.
Service
9.0
The service was exceptional. Glorie at the reception and Naresh from housekeeping were attentive to all our needs and made us feel very welcome.
Location
9.0
The location is excellent, very close to the mall of the emirates. The hotel offers a calm and clean atmosphere, perfect for a family stay.
Dining
7.0
The dining experience was good with tasty options near the mall of the emirates and tourist spots. However, there were limitations in choosing the food options.
Facilities
8.0
The hotel offers various facilities including room service, car hire, and laundry service. It's a cozy place for a family stay.
Friendly staff
Limited food options
Alison
United Kingdom,
May
2023
7.6/10
The hotel has a great location, very close to Mall of the Emirates, and the rooms are spacious, though some may have a musty smell. The service is top-notch, especially Ms. Maryam and Mr Rana who were very helpful. The dining options could improve, and the prices are on the higher side. Overall, a convenient stay with some room for enhancement.
Rooms
7.0
The rooms are very spacious, with a separate bathroom and toilet; however, some rooms had an odd shape and were not in great condition.
Service
9.0
The staff is well-trained, responsive, and very nice, making the stay comfortable. Special thanks to Ms. Maryam and Mr Rana for their excellent service.
Location
8.0
The hotel's location is excellent, near Mall of the Emirates and the metro station, making it convenient for exploring the city. The proximity to attractions is a big plus.
Dining
6.0
The dining experience could have more variety, especially with Asian and continental options. The prices are somewhat high for a 3-star hotel.
Facilities
The hotel offers standard facilities, but there is room for improvement in terms of dining options and room conditions.
William
United States,
May
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious but in need of better pest control measures, as I encountered insects during my stay. The location was convenient, with easy access to the metro and the Mall of the Emirates, but there were issues with bathroom maintenance. The service was attentive to most requests, although there were charges for some additional services like printing documents. The dining experience was below par, as the buffet options were not up to standard.
Rooms
7.0
Despite the lost space, the rooms were adequate for a family with a nanny, but the frequent encounters with insects were a downside.
Service
8.0
The service was mostly attentive to our needs, although charges applied for certain additional services.
Location
9.0
The hotel's location was convenient, with easy access to the metro and the Mall of the Emirates.
Dining
5.0
The dining experience was subpar, with inadequate buffet options.
Facilities
6.0
The hotel lacked proper pest control measures, but the proximity to the Mall of the Emirates was a plus.
Convenient Location
Insect Encounters
Mark
United Kingdom,
May
2023
8.0/10
My stay at the hotel was overall a good experience. The location was convenient, close to the Mall of the Emirates and public transportation. The rooms were decent, though some maintenance issues need attention. The service was friendly and helpful, especially from staff members like Asan and Mizan. The dining options were satisfactory, offering a chance to enjoy a meal after exploring the nearby attractions.
Rooms
7.0
The rooms had a bed that was a bit small for our legs, but the separate toilet and shower were practical.
Service
8.0
The staff, including Asan and Mizan, were always ready to assist, although at times they seemed overwhelmed by the number of guests.
Location
9.0
The hotel's location near the Mall of the Emirates was convenient for exploring the area and accessing public transportation.
Dining
8.0
The dining experience, including dinner and freshly prepared eggs, was satisfying, complemented by the functional gym available for guests.
Facilities
8.0
The facilities offered by the hotel were adequate, with everything needed for a comfortable stay.
Convenient location
Maintenance issues in the room
Douglas
United Kingdom,
April
2023
6.2/10
The hotel is in a very convenient location, right next to Mall of Emirates and close to everything you need. The rooms were poorly designed, not clean, and had a strange smoking smell despite being on a non-smoking floor. The service was somewhat slow but Glorie and the bellboys were helpful. The dining options were diversified, but more varieties are needed. The overall experience had its ups and downs.
Rooms
5.0
The rooms were not as clean as expected, and the smoking smell was unpleasant. The promised room change never materialized.
Service
6.0
The service was slow, but Glorie and the bellboys were helpful.
Location
8.0
The hotel's location is very good, right next to Mall of Emirates and with reasonable taxi fares.
Dining
7.0
The dining options were diversified but lacked variety.